Field-Based Decision Makers’ Information Needs

Written with Erica Gralla, Jarrod Goentzel and Bartel Van de Walle
October 2013

Read the full report

AI generated summary

The rapid spread of digital technology and internet-based data collection has transformed how crises are managed, yet a fundamental gap remains in understanding the precise information requirements needed by field managers to make effective, timely decisions. To address this, a dedicated workshop brought together seasoned international responders to map the critical decision-making processes and information needs that arise during the initial phases of a sudden onset disaster.

The resulting framework provides a structured approach for humanitarian actors and technical communities to organize, prioritize, and analyze data in a way that is actionable for field-based decision-makers. By defining these requirements, the work enables responders to move beyond data collection toward creating information products that directly support critical interventions.

Key findings include a detailed taxonomy of decision-making dimensions—such as scope, criticality, and timeframe—as well as comprehensive lists of information requirements essential for the first few weeks of a crisis. These findings serve as a foundation for ongoing efforts to refine humanitarian response strategies, improve inter-agency coordination, and develop more effective decision-support tools for those operating on the front lines of emergency situations.